Otter.ai is an automated notetaking app that uses artificial intelligence and machine learning to help their customers boost productivity in meetings, lectures, dictation, and more.

Otter.ai’s goal was to grow their customer base and scale ad spend while improving their cost per acquisition.

Otter.ai’s previous creative strategy used language and visuals common in the tech world. They were blending in where they needed to stand out. By testing large amounts of copy, visuals, and landing pages, we pushed creative boundaries to the edges of their brand guides to find new scroll-stopping ways of appealing to the customer.

We aggressively tested creative at high volumes and found outliers that resonated with the audience, including retro imaging, videos showcasing the software, and testimonial copy. Once finding these outliers, we quickly scaled various combinations of winners to build a large stable of ads that could maintain a strong CAC while actively scaling spend.

• Focused copy on boosting productivity and customer pain points of manual notes paired with pop-art images and videos allowed Otter.ai to stand out in the competitive tech ad space.
• A quiz-style landing page that positioned Otter.ai as the ideal solution to the customer’s urgent needs increased conversion rate 65%.
• Restructuring their retargeting campaign with specific MOF messaging and its own landing page lowered retargeting CPA 43%.
• These wins allowed us to scale monthly purchases by 60% while reducing overall CPA by up to 13% MoM.*
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